late cancellation - cancellations within 12 hours of booked service time will be charged 50% of the service price.
no call/no show will be charged 100% of the booked service.
*as emergencies do happen, we will do our best to accommodate you during those times
Unused, non-damaged items may be returned within 21 days of purchase. Returns will be refunded to original form of payment or credit. Returns will not be accepted after 21 days.
There are no refunds issued on services. If you are unhappy with your service, please do not hesitate to reach out so the situation can be addressed.
Service packages/series are nonrefundable and nontransferable.
new clients - please arrive 5-10 minutes before your appointment to fill out paperwork.
A no-charge lash fix can be provided within 72 hours of your lash extension appointment if deemed necessary. Any appointments beyond 72 hours will be subject to a fee depending on the booking. Please notify your esthetician if there are any concerns that need to be resolved after your appointment.
*honey house beauty inc. reserves the right to update/modify these policies at any time